We ship products with status "Ready for shipment" within 3 business days after the payment confirmation.
If we produce a product on order, then the product is created and shipped within the agreed time frame, after advance payment confirmation.
You can withdraw the products personally at the "RAVISANA" shop-salon in Vilnius, 83 Zirmunu str., during working hours (without a shipment fee).
If you have ordered a delivery, please check that your address is correct.
We usually send orders by registered mail via Lithuanian Post.
Usually, the package arrives within 2-3 days (in Lithuania), or within 1-4 weeks (international shipment, depending on the destination country), after confirmation of the payment (for products with status "Ready for shipment").
On your request, we can send products by express courier mail at their rates.
Please note that delivery may be delayed due to high postal charges during the pre-holiday period.
Each product is thoroughly packaged for safe delivery.
Please check the received batch, whether it is intact. If it is not, please mark any packaging violations in the shipping documents and inform us immediately.
All shipping charges are calculated on the basis of product weight, size, packing quantity and shipping location. We send products to all countries.
We keep shipment documents to prove that the product has been shipped.
We inform you that in the case of international shipments, you pay customs duties.